FEBC - hospitality software rethinking
Enterprises
FEBC International is a leading FF&E and OS&E procurement management consulting firm with more than 25 years of experience in major international hotel projects.
Rethinking business processes within FEBC and designing
a fundamentally new interface for the software with user goals in mind.
Creation of a convenient platform that will allow all parties
of the procurement process to cooperate and make FEBC business processes more clear and controllable.
6 different global flows were developed for FF&I / OS&I managers, Admin, Suppliers, Clients. Also, we developed a mobile application for inspection and VR / AR applications. The entire product with all its components has been comprehensively worked out.
Research and interview
Wireframes
UI Design
Development support
Review of the current platform
A large number of different sides of the procurement process and remote work from different locations make management more complex and have a number of specific requirements. Today’s hotel management tools are clearly not sufficient since they are not designed to fulfill the current needs. This poses major problems for employees because they struggle to track their daily tasks and collaborate together.
Client side functional
The process of working on this project turned out to be quite an interesting challenge for us, as it involved a series of research, testing, and preparation of a new approach to the project of a huge platform with many sides and tasks
Control the design phase
Ability to control several projects
Eligible supplier approval
Project’s budget control
Manager-supplier communication
Electronic document signing
User Scenarios
The client provided us with User Interviews of their managers in the form of a text document - this served as the foundation for creating User Scenarios. We needed the scenarios in order to clearly understand the number of people, their main goals, tasks, and wishes. Thanks to the scenarios, we derived 5 main parties that will interact with the platform.
Client side functional
The process of working on this project turned out to be quite an interesting challenge for us, as it involved a series of research, testing, and preparation of a new approach to the project of a huge platform with many sides and tasks
Manage project stage timelines
Client-supplier communication
Purchasing table management
Tender creation for suppliers
Purchase order control
Manager's inspection request
Let’s talk about BOQ
BOQ is the fundamental system of the entire platform, which help managers form a list of needs for an object, draw up a specification, approve all this with a client, share it with suppliers so that they can offer their prices for a particular product. Therefore, it was important to pay a lot of attention to this section and work out all possible interactions.
tabular data
Formation and interaction with the project budget
Notifications as an important part of teamwork in a project
AR mobile app
A business process solution designed primarily for AR is easily adaptable for multi-channel online use. It was a great challenge to create a cross-platform design language that makes such a solution available for everyone. Imported 3D modeling allowed users to easily place furniture, control delivery and manage purchasing processes.
